3rd Party Management

The process by which companies monitor and manage interactions with all external parties; existing or new suppliers, Bids & ITT’s as well as your clients. 

Whether you are a supplier of services, or a customer who is reliant on your supplier to deliver, Dragonhead can support you in identifying, selecting and implementing your third parties and then managing ongoing behaviour, performance and risk. If you require third party support through the use of outsourcing, we have knowledge of supplier management, to ensure that the correct framework and infrastructure are in place, to deliver the expected benefits.

We provide expertise to ensure you have the right Key Performance Indicators in place that are measuring the most important aspects of the service from compliance, performance and contract risk management. We will identify automated ways to collate the data to populate performance scorecards and dashboards for sharing with stakeholders and suppliers.